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I want to receive exculsive offers and promotions
1. Successful Group Buy: A customer will first start the deal by making payment to reserve the product and share the deal to get the required number of people to join the deal and make payment within the stipulated time period for the Group Buy orders to be successful.
2. No cancellations will be allowed for successful Group Buy(s).
3. Each Group Buy will be sent as one parcel. Orders cannot be combined with other parcels or shipment.
4. Once a Group Buy has been started, customers will have 24 hours or the remaining amount of time left from the timed deal, whichever that ends earlier, to share the Group Buy and find the required number of people to join the deal.
a) Unsuccessful Group Buy: The required number of people (slots) needed for the deal is not met within the stipulated time period of the Group Buy and/or when the item is out of stock.
b) Payment: In order to minimise the effect of unsuccessful Group Buy(s) and to allow for more customers to get the chance to secure a Group Buy, we may oversell our Group Buy products. In the event of an overselling situation, we will honour successful Group Buy orders based on a first-come-first-serve basis, while stocks last. All other orders will be considered unsuccessful and a refund process will be initiated.
6. Refunds: For each unsuccessful Group Buy, IUIGA will refund full payment amount to customers’ accounts as Refund Credits.
7. IUIGA reserves the right to amend, update or terminate any ongoing promotions, terms and conditions, or features of Group Buy without prior notice.